Terms of Service

1. Scope and Formation of Contract

These Terms apply to your access to, registration for, login to, purchase, trial, or other use of the Huoshui Yunchuang Operating System and related websites, applications, APIs, data displays, and technical support services. By completing registration, checking acceptance, ordering services, or continuing to use the service, you acknowledge that you have read, understood, and agreed to be bound by these Terms and related policies.

If you use the service on behalf of an enterprise, organization, or other entity, you are deemed to have full authorization to accept these Terms on behalf of that entity and assume corresponding responsibilities.

2. Nature of Service and Functional Boundaries

• The service is an enterprise information management and data processing tool, mainly used for operating entity management, record entry, budget management, report display, collaboration support, analysis assistance, and related technical functions.
• The service provides software tools, system capabilities, and information processing results. It does not constitute legal, financial, tax, audit, investment, financing, medical, or other professional advice, and does not replace your internal controls, approval mechanisms, or professional judgment.
• Any business, management, financial, tax, employment, contract, procurement, sales, investment, financing, or other decision that you make based on data, charts, suggestions, reminders, or analysis generated, viewed, exported, or referenced through the service must be independently reviewed and assumed by you.

3. Account, Entity Information, and Authorization Responsibility

• You must provide true, accurate, complete, lawful, and continuously valid registration information, entity information, contact information, and payment information, and update it promptly when it changes.
• You must properly safeguard accounts, passwords, verification codes, API keys, devices, and login sessions, and are responsible for operations, data entry, member assignment, export downloads, and other actions under your account.
• If you enable member collaboration for enterprise, team, or family scenarios, you are responsible for managing member identity, permission boundaries, approval relationships, and data visibility. Losses caused by improper authorization, member misoperation, internal disputes, permission errors, or incomplete handover are your responsibility.
• If you discover account theft, abnormal login, or other security risks, you should immediately change credentials and notify us through the contact page. Before we receive valid notice and complete reasonable verification, relevant account actions are still deemed to have been performed by you or your authorized users.

4. User Data, Content Sources, and Compliance Responsibility

• You are responsible for the authenticity, accuracy, completeness, legality, usability, and timely updating of data, files, reports, vouchers, personnel information, customer information, transaction information, and other content that you enter, import, upload, synchronize, generate, share, or entrust for processing.
• You must ensure that you have lawful sources, lawful processing bases, and necessary authorization for relevant data and content, and that your use complies with applicable laws and regulations, regulatory requirements, contractual obligations, industry standards, and internal rules.
• We are not responsible for result deviations, analysis distortion, report errors, operating losses, or third-party claims caused by inaccurate source data, inconsistent definitions, duplicate entry, missing entry, incorrect import, interface mapping errors, third-party data delays, historical data gaps, member misentry, illegal content, or unauthorized uploads.
• You should establish necessary data review, approval, backup, archiving, and export mechanisms. The service does not assume remedial responsibility merely because you did not perform review, backup, verification, reconciliation, or approval.

5. Prohibited Conduct and Security Controls

You must not use the service for unlawful, infringing, system-disruptive, or unauthorized activities, including but not limited to:

• Unauthorized access, scanning, testing, attacks, interference, scraping, mirroring, bypassing permission controls, or attempting to obtain data of other users, tenants, or underlying platform systems.
• Uploading malicious code, viruses, trojans, backdoors, crawlers, automated abuse scripts, or using vulnerabilities, abnormal traffic, bulk registration, credential stuffing, brute force, or similar methods to affect platform security.
• Using the service for unlawful operations, money laundering, fraud, pyramid schemes, gambling, infringement of intellectual property, infringement of personal information rights, dissemination of illegal information, or other activities that violate laws, regulations, public order, or good morals.
• Reselling, leasing, reverse engineering, decompiling, disassembling, building competing products, conducting stress tests, or publicly disclosing security test results without written authorization.

If we reasonably determine that abnormal login, improper use, security risks, complaints, disputes, regulatory requirements, or evidence preservation needs exist, we may take measures such as captcha verification, rate limiting, function restrictions, account freezing, access suspension, service termination, deletion of illegal content, log retention, or investigation cooperation, without liability for resulting business interruption, lost opportunities, or indirect losses.

6. Service Changes, Billing Rules, and Third-Party Dependencies

• We may add, replace, or adjust functions, pages, APIs, performance, pricing models, service names, access methods, storage policies, and support scope based on product planning, compliance requirements, operations, technical upgrades, security handling, or business judgment. If we need to restrict, discontinue, or terminate the pricing model or core functions, we will announce it 30 days in advance and provide you with an alternative solution or a refund corresponding to the remaining service period.
• After formal paid functions are enabled, users may need to separately accept rules on payment, renewal, refund, invoices, suspension, billing, reconciliation, tax, or enterprise procurement. If those rules differ from current testing statements, the formally effective version prevails.
• We do not guarantee continuous, uninterrupted, error-free, or fully purpose-satisfying service where interruptions, delays, data desynchronization, or functional exceptions are caused by maintenance, releases, network failures, data center issues, power outages, upstream cloud service exceptions, third-party API failures, attacks, regulatory measures, force majeure, or other factors beyond our reasonable control.
• The service may connect to third-party services, payment channels, email services, SMS services, cloud infrastructure, map capabilities, AI capabilities, or other external capabilities. Availability, accuracy, legality, and processing results of third-party services are the responsibility of the corresponding third parties. We are not responsible for exceptions, errors, restrictions, interruptions, fee disputes, or losses caused by third parties.

7. AI Capabilities, Output Boundaries, and Third-Party Processing

• The service may provide AI chat, analytical suggestions, operating interpretation, text generation, summarization, risk reminders, or other intelligent assistance. These functions may depend on third-party model providers processing prompts, conversation content, and necessary business context that you actively submit.
• AI output is only an information processing and auxiliary judgment result. It does not constitute legal, financial, tax, audit, investment, employment, medical, or other professional advice, and does not replace your internal approvals, reviews, or professional judgment.
• You must not input personal information without a lawful processing basis, trade secrets, state secrets, restricted data, or other data that may not lawfully be provided to third-party model providers. Complaints, leaks, disputes, investigations, or losses caused thereby are your responsibility.

8. Intellectual Property and Use Restrictions

• The software, architecture, database structure, interface design, documents, trademarks, logos, code, algorithms, models, page content, and related intellectual property of the service belong to us or lawful rights holders.
• While you comply with these Terms, we grant you only a limited, revocable, non-exclusive, non-transferable license to use the service internally for your own lawful business scenarios.
• Without written authorization, you must not copy, distribute, publicly display, modify, sell, license, lease, lend, sublicense, or otherwise exploit the service or derivative results.

9. Disclaimers and Limitation of Liability

• To the maximum extent permitted by applicable law, the service is provided on an as-is and as-available basis. Except as mandatorily required by law, we make no express or implied warranty of merchantability, fitness for a particular purpose, continuous availability, accuracy of results, uninterrupted operation, error-free operation, vulnerability-free operation, or full satisfaction of user operating goals.
• To the extent permitted by applicable law, we are not liable for indirect, incidental, special, punitive, expected-benefit, profit, business opportunity, data opportunity, goodwill, downtime, internal management, or third-party claim losses that are not caused by our intentional misconduct or gross negligence.
• We are not liable for losses caused by user-side reasons, authorized user conduct, data errors, operational mistakes, management negligence, decision-making judgment, third-party service failures, network exceptions, force majeure, regulatory measures, hacking, or other causes not resulting from our intentional misconduct or gross negligence.
• To the extent permitted by applicable law, if we must bear liability, our cumulative liability is capped at the total service fees actually paid by you for the relevant service during the twelve months before the dispute arose. If you have not paid fees for the relevant service, cumulative liability is capped at RMB 500, unless mandatory law provides otherwise.
• The limitations, exclusions, risk allocation, and disclaimers in this section form an important basis for both parties to enter into and continue performing these Terms.

10. Indemnification, Recovery, and Cooperation

If data, content, business conduct, permission settings, external commitments, unlawful conduct, or breach of these Terms by you or your authorized users causes complaints, claims, penalties, investigations, administrative measures, judicial proceedings, arbitration, attorney fees, travel expenses, appraisal fees, notarization fees, preservation fees, enforcement fees, or other losses to us, you must handle the matter, compensate us for all direct and indirect losses, and provide necessary cooperation and information for our handling of the foregoing matters.

11. Suspension, Termination, and Data Handling

• If you violate laws and regulations, these Terms, or platform rules, or if overdue fees, complaints, disputes, security risks, ownership defects, unlawful data, loss of entity contact, account abnormalities, or similar circumstances exist, we may restrict functions, suspend service, stop renewal, freeze accounts, terminate service, delete illegal content, or close accounts without prior notice. Where suspected crimes are involved, we may transfer relevant leads to public security authorities.
• After service termination or account closure, we may retain, archive, delete, or anonymize relevant data according to applicable law, regulatory requirements, audit requirements, dispute handling needs, backup cycles, and internal data governance rules, and we have no obligation to permanently preserve all of your business data.
• You should complete necessary data export, backup, and migration during the service period. Consequences arising from your failure to export, back up, or migrate data in time are your responsibility.

12. Notices, Logs, and Evidence Rules

• We may send service-related notices, reminders, or legal document delivery information by in-site notifications, SMS, email, system messages, pop-ups, announcements, or contact methods reserved by you. Such notices are deemed delivered once sent.
• To the extent permitted by law, system logs, access records, login records, operation records, order records, message records, API call records, risk-control records, and other electronic data related to service use may be used as reference evidence for dispute handling.

13. Governing Law and Dispute Resolution

The formation, validity, interpretation, performance, and dispute resolution of these Terms are governed by the laws of the People’s Republic of China. Any dispute arising from these Terms or the service should first be resolved through friendly negotiation. If negotiation fails, either party may file a lawsuit with the competent people’s court at the location of our company.

14. Updates and Contact

We may update these Terms based on business development, laws and regulations, regulatory requirements, product changes, or risk-control needs. Updated Terms take effect after publication. If you continue to use the service after an update, you are deemed to accept the updated Terms. If you do not agree, you should stop using the service.

If you have questions about these Terms, you may contact us through the contact page.